Integrate Reply with Retently

Integrate to trigger NPS/CSAT surveys after significant customer interactions such as email engagement or campaign completion. Sync customer contact details and engagement data to Retently for a comprehensive view of customer satisfaction and to inform sales strategies.

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About Reply

Reply is a sales automation platform that facilitates outreach by automating communication while maintaining a personal touch. It allows tracking of email engagement and contact management.

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Reply to Retently

1

Inbox Category Set for Reply

Triggers when reply marked with a new inbox category.
2

New Link Clicked

Triggers when a person clicks your link in email.
3

New Email Opened

Triggers when a person opens your email.
4

New Email Replied

Triggers when a person replied.
5

New Person Bounce

Triggers when an email address bounces (soft & hard).
6

New Emails Sent

Triggers when a new email is sent (first step or follow-up).
7

New Person Opt Out

Triggers when a person clicks the opt-out link.
8

Prospect Finished

Triggers when a prospect finishes in terms of campaign.
9

Zapier Step Launched

Triggers when a Sequence's Zapier step is launched.
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Retently to Reply

1

Add or Update Contact

Creates or updates contacts when new contacts are created manually or existing contacts are updated manually.
2

Create/Update Person and Push to Campaign

Creates or updates a person and pushes it to a campaign.
3

Mark as Finished

Marks a person as finished in the campaign.
4

Move to the Next Step

Moves a person to the next step in sequence from Zapier step.
5

Create/Update Person

Creates or updates a person.
6

Mark as Replied

Marks prospects as replied in some campaign.
7

Remove Person From Campaign

Removes a person from the specified campaign.

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