Integrate Qawafil with Retently

Trigger automated NPS/CSAT surveys after e-commerce transactions, sync customer interaction data and profiles, use feedback scores to enhance customer service and improve transaction processes.

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About Qawafil

Qawafil is a platform for managing e-commerce transactions. It provides functionalities for handling customer interactions, order processing, and product management.

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Qawafil to Retently

1

Abandoned Cart

Triggers when an existing cart becomes abandoned.
2

New Customer

Triggers when a new customer is created.
3

New Paid Order

Triggers when a new paid order is received.
4

New Qawafil Pay Invoice

Triggers when a new Qawafil Pay invoice is issued.
5

Updated Order

Triggers when an existing order is updated.
6

Updated Order Payment Status

Triggers when an order payment status is updated.
7

Updated Product

Triggers when an existing product is updated.
8

Deleted Product

Triggers when a product is deleted.
9

New Order Invoice

Triggers when a new order invoice is issued.
10

New Product

Triggers when a new product is created.
11

Updated Customer

Triggers when a customer is updated.
12

Updated Order Invoice Payment Status

Triggers when the order invoice payment status is updated.
13

Updated Order Status

Triggers when an order status is updated.
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Retently to Qawafil

1

Create Product

Creates a product.
2

Update Customer

Updates an existing customer.
3

Update Product

Updates a product.
4

Upload Product Image

Uploads a product image.
5

Find Order

Finds order by hash_id or order_no.
6

Create Customer

Creates a new customer.
7

Delete Product

Deletes a product.
8

Update Order Status

Updates order status.
9

Update Product Quantity

Updates product's quantity.
10

Find Customer

Finds a customer by name, email, or mobile.
11

Find Product

Finds a product by hash_id or title.

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