Integrate Planyo Online Booking with Retently

Trigger automated NPS/CSAT surveys after a booking is made or canceled, sync customer booking history and contact details, use feedback scores to improve service offerings and customer satisfaction.

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RetentlyPlanyo Online Booking logo

About Planyo Online Booking

Planyo is an online reservation system suitable for various businesses requiring booking management. It supports services such as vacation properties, car rentals, hotels, and event tickets.

Planyo Online Booking logoRetently

Planyo Online Booking to Retently

1

Before or After Event #1

Triggers a given number of hours/days before or after the rental begins or ends
2

Before or After Event #3

Triggers a given number of hours/days before or after the rental begins or ends (#3 event defined in Notifications in the Planyo backend)
3

Before or After Event #5

Triggers a given number of hours/days before or after the rental begins or ends (#5 event defined in Notifications in the Planyo backend)
4

Update of Reservation Status to Checked-In

Triggers when the customer checks in
5

New Reservation

Triggers when a new reservation is made.
6

Update of Reservation by Admin

Triggers when a reservation is modified by an admin.
7

New Reservation Is Confirmed

Triggers when a reservation gets confirmed.
8

Update of Reservation Status to Cancelled by Customer

Triggers when a reservation is cancelled by the customer.
9

New or Updated Customer

Triggers when a new customer has been added or when customer data has been updated.
10

Before or After Event #2

Triggers a given number of hours/days before or after the rental begins or ends (#2 event defined in Notifications in the Planyo backend)
11

Before or After Event #4

Triggers a given number of hours/days before or after the rental begins or ends (#4 event defined in Notifications in the Planyo backend)
12

Before or After Event #6

Triggers a given number of hours/days before or after the rental begins or ends (#6 event defined in Notifications in the Planyo backend)
13

Update of Reservation Status to Checked-Out

Triggers when the customer checks out
14

Update of Reservation Status to Cancelled by Admin

Triggers when a reservation is cancelled by the admin.
15

Automatic Update of Reservation Status to Cancelled

Triggers when a reservation is automatically cancelled according to the cancellation rules set for the resource.
16

New Payment

Triggers when a new payment is made.
17

Update of Reservation by Customer

Triggers when a reservation is modified by the customer.
RetentlyPlanyo Online Booking logo

Retently to Planyo Online Booking

1

Create Vacation

Creates a new vacation (period of unavailability) for given resource or entire planyo site.
2

New Customer

Creates a new user (customer) on your planyo site.
3

Create Reservation

Enters a new reservation into the system.

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