Integrate Order Desk with Retently

Trigger NPS/CSAT surveys after order fulfillment to gather feedback on the purchasing experience, sync customer order history with Retently to personalize survey content, and use feedback scores to optimize order management processes.

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RetentlyOrder Desk logo

About Order Desk

Order Desk is an order management software that allows users to customize their order management workflow and manage orders effectively.

Order Desk logoRetently

Order Desk to Retently

1

Order Folder Changed

Triggers when an order's folder is changed in Order Desk.
2

New Order Added

Triggers when a new order is added to Order Desk.
RetentlyOrder Desk logo

Retently to Order Desk

1

Create New Order

Creates a new order in Order Desk.
2

Add Shipment

Adds a shipment to an order in Order Desk.
3

Change Tag

Changes the tag on an order.
4

Set Order Data

Sets the checkout data or metadata on an order.
5

Add Order Note

Adds a note to the order.
6

Change Folder

Changes the order's folder.
7

Set Order Item Data

Sets order item data including metadata or variation.
8

Get Order

Gets details for a specific order from Order Desk.

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