Integrate Optix with Retently

Trigger NPS/CSAT surveys after booking confirmations or user interactions, sync customer profiles to keep contact information updated, and use feedback scores to improve coworking space services and customer satisfaction.

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About Optix

Optix is a technology platform that assists coworking operators in managing bookings, assignments, and user interactions.

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Optix to Retently

1

Assignment Canceled

Triggers when a resource assignment is canceled.
2

New Assignment

Triggers when there is a new resource assignment.
3

New Issue

Triggers when a user reports a new issue.
4

Booking Canceled

Triggers when a member booking has been cancelled.
5

New Booking

Triggers when there is a new member booking.
6

New Member

Triggers when a new member is added to an organization.
7

New Plan Subscription

Triggers when a user or team is subscribed to a plan.
8

New Invoice Payment

Triggers when a member pays an invoice.
9

Plan Subscription Ending Soon

Triggers when a user or team plan subscription is about to end.
10

Task Created

Triggers when a new task is created.
11

Assignment Changed

Triggers when a resource assignment is updated.
12

Plan Subscription Canceled

Triggers when a user or team plan subscription is canceled or ended.
13

New Lead

Triggers when a new lead is added to an organization.
14

Booking Changed

Triggers when a member booking has been updated.
15

New Check-In

Triggers when a member checks into a location.
16

New User Support Request

Triggers when a user asks admins a question.
17

New Team Member

Triggers when a user is added to a team.
18

Plan Subscription Changed

Triggers when a user or team plan is updated.
19

New Product Sale

Triggers when a new product sale is made.
20

Team Member Deleted

Triggers when a user is removed from a team.
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Retently to Optix

1

Add User to Optix

Adds a new user to Optix.
2

Complete Task in Optix

Marks a task as complete.

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