Integrate Exly with Retently

Trigger NPS/CSAT surveys after booking confirmations or refund processes, sync customer profiles between Exly and Retently to ensure up-to-date customer information, and utilize survey feedback to improve booking and customer service processes.

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About Exly

Exly is a system that supports booking management and customer administration. It provides functionality to capture leads, manage customers, and process refunds.

Exly logoRetently

Exly to Retently

1

Booking Received

Triggers when a booking is received in Exly system.
2

Refunds

Triggers when a refund webhook is received in Exly system.
3

Lead Captured

Triggers when a new lead is captured in Exly.
RetentlyExly logo

Retently to Exly

1

Add or Update Lead

Creates or updates a lead in Exly system based on email.
2

Add Customer

Creates a customer for a listing.

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