Integrate Emotive with Retently
Trigger NPS/CSAT surveys after support ticket resolution to gather feedback on customer service, sync customer profile updates between Emotive and Retently to maintain accurate customer data, and use survey responses to improve support processes.
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About Emotive
Emotive provides ticketing and profile management functionalities. It allows users to create and update support tickets, as well as manage profile properties.

Emotive to Retently
New Ticket
Triggers when a new support ticket is created.
Retently to Emotive
Add Ticket Action
Adds an event to a ticket based on external ticket ID.Create Profile Properties
Creates profile properties.Update Ticket
Updates an existing ticket.Create an Order
Creates an order.Update Ticket
Updates an existing ticket ID.Similar Ecommerce integrations
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Greg Raileanu