Integrate Easyship with Retently

Trigger NPS/CSAT surveys after shipment delivery to gather feedback on the shipping experience, sync customer shipping preferences and history with Retently to personalize survey outreach, and use feedback scores to improve shipping service offerings.

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About Easyship

Easyship is a shipping platform that enables eCommerce merchants to connect with over 250 courier solutions for international shipping.

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Easyship to Retently

1

Shipment Delivered

Triggers when a shipment is delivered to recipient.
2

New Shipping Label

Triggers when a new shipping label is paid and generated, providing documentation and tracking information.
3

Shipment In-Transit

Triggers when a shipment is handed over to a courier and is in transit.
4

Shipment Updated

Triggers when a shipment has changed status as defined by the user.
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Retently to Easyship

1

Create a Shipment

Creates a shipment and receives accurate shipping quotes.
2

Find a Shipment

Finds a shipment by Easyship Shipment ID and retrieves all current shipment details.

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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