Integrate Dropmatix with Retently

Trigger NPS/CSAT surveys after order creation or updates, sync customer interaction data to enhance customer profiles in Retently, and use survey responses to improve product management and customer service strategies.

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About Dropmatix

Dropmatix is a platform that enables users to manage products and customer interactions, facilitating order creation, notifications, and updates.

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Dropmatix to Retently

1

New Product on DRM

Triggers when a new product is added on DRM.
2

All Tag

Triggers when all tags are displayed.
3

Error Notification

Triggers when an error notification is created.
4

New Channel

Triggers when a new channel is created.
5

New Import

Triggers when a new import is completed.
6

New Lead

Triggers when a new lead is added.
7

New Subuser

Triggers when a new subuser is created.
8

Project Card

Triggers when a project dropdown is accessed.
9

Status Update (Inkasso)

Triggers when a status update for inkasso occurs.
10

Update Contact

Triggers when a contact is updated.
11

All Projects

Triggers when projects are loaded.
12

Droptienda Chat

Triggers when a new Droptienda message is sent.
13

Manual Notification

Triggers when a manual notification is created.
14

New Contact

Triggers when a new contact is created.
15

New Invoice

Triggers when a new invoice is created.
16

New Order

Triggers when a new order is created.
17

Publish Product on Channel

Triggers when a product is published on a channel.
18

Status Update (Cancel)

Triggers when a status cancel occurs.
19

Status Update (Shipped)

Triggers when a status update for shipped occurs.
20

Update Product Feed

Triggers when a product feed is updated.
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Retently to Dropmatix

1

Create Product

Creates a new product.
2

Create Order

Creates a new order.
3

Add Accounting Document to Archive

Adds an accounting document to the archive.
4

Create Customer

Creates a new customer.
5

Create Task

Creates a new task.
6

Update Customer

Updates customer information.

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