Integrate Dotdigital with Retently

Trigger NPS/CSAT surveys based on customer interactions such as email engagement or purchase history, sync customer profiles to ensure consistent data across platforms, and utilize survey feedback to enhance personalized marketing strategies.

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About Dotdigital

Dotdigital is a customer experience and data platform that provides tools for marketers to create personalized cross-channel journeys and manage customer interactions.

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Dotdigital to Retently

1

New Survey Response

Triggers when a survey of your choice receives a new response.
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Retently to Dotdigital

1

Create or Update Contact

Creates a new contact or updates an existing one. Match on email or mobile number. Optionally add contact to a list, and include data fields.
2

Create Contact Data Field

Creates a contact data field within the account.
3

Refresh Segment

Refreshes a segment.
4

Send Email Campaign

Sends a marketing email to a contact.
5

Send Transactional Email

Sends a transactional email.
6

Unsubscribe Contact

Unsubscribes contact from account.
7

Create a List

Creates a list.
8

Enrol Contact in Program

Enrols a given contact into an automation program.
9

Resubscribe Contact

Resubscribes a contact to the account.
10

Send SMS

Sends a marketing SMS to a contact.
11

Send Transactional SMS

Sends a transactional SMS.

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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