Integrate Club Systems with Retently

Trigger NPS/CSAT surveys after class registrations or personal training agreements, sync customer profiles to keep contact information updated, and use feedback scores to improve membership services and customer satisfaction.

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About Club Systems

Club Systems provides membership management functionalities, including check-ins, class registrations, inventory tracking, and personal training agreement management.

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Club Systems to Retently

1

Member Check-In

Triggers when a member is checked-in.
2

Class Registration

Triggers when a member or guest registers for a class.
3

Member Cancellation

Triggers when a member is cancelled or a cancel form is processed through the change forms.
4

New Member

Triggers when a new member is entered.
5

New Appointment

Triggers when an appointment is added.
6

Point of Sale - Price Adjusted Sale

Triggers when items are price adjusted in point of sale.
7

Point of Sale - Sale Transaction

Triggers when items are sold through point of sale.
8

Personal Training Agreement

Triggers when a personal training agreement is completed.
9

Class Checkin

Triggers when a member or guest checks into a class.
10

New Inventory

Triggers when a new inventory item is added.
11

Member Freeze

Triggers when a member is put on freeze.
12

Rewrite Member

Triggers when a member does a rewrite.
13

Point of Sale Payment

Triggers when a payment is received through point of sale.
14

Point of Sale - Refund Transaction

Triggers when items are returned through point of sale.
15

New Prospect

Triggers when a new prospect is entered.
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Retently to Club Systems

1

Create Member

Creates a new member in the system.
2

Create Event

Creates a new appointment on the schedule.
3

Create Prospect

Creates a new prospect in the system.

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