Integrate CloudContactAI with Retently

Trigger NPS/CSAT surveys after significant communication events like campaign completion, sync customer contact details for accurate survey targeting, and use feedback scores to refine communication strategies.

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About CloudContactAI

CloudContactAI is a platform that allows users to send SMS, MMS, and email messages. It provides functionality for managing contact data and handling communication campaigns.

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CloudContactAI to Retently

1

SMS Campaign Created

Triggers when a new SMS Campaign is created.
2

New Incoming SMS

Triggers when client receives a new incoming SMS.
3

New Contact

This trigger is fired when a new contact is created.
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Retently to CloudContactAI

1

Send SMS

Sends an SMS to a specific phone number.
2

Create Contact

Creates a new contact on CloudContactAI.

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