Integrate Canopy with Retently

Trigger NPS/CSAT surveys after significant practice interactions or task completions, sync customer profiles and interaction history with Retently, and use feedback scores to optimize practice operations and customer service strategies.

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About Canopy

Canopy offers a suite of tools that enhance practice efficiency by automating tasks and connecting various practice operations.

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Canopy to Retently

1

New Business Client

Triggers when a business client is created.
2

New Individual Client

Triggers when a new client is created.
3

Business Client Info Updated

Triggers when a business client's info is updated.
4

Individual Client Info Updated

Triggers when an individual client's info is updated.
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Retently to Canopy

1

Create Business Client

Creates a business client.
2

Update Business Client

Updates a business client.
3

Find Business Client

Finds a business client by name, email or external id.
4

Find or Create Business Client

Finds or creates a business client.
5

Create Individual Client

Creates a new individual client.
6

Update Individual Client

Updates an individual client.
7

Find Individual Client

Finds an individual client by first name, last name, email, and external id.
8

Find or Create Individual Client

Finds or creates an individual client.

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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