Integrate Bright Sites with Retently

Trigger NPS/CSAT surveys after order creation or updates to gather feedback on the ordering experience, sync customer order data with Retently to enhance customer profiles, and use feedback scores to improve order management processes.

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About Bright Sites

Manages orders, including creation, cancellation, and updates. Allows users to find orders and shipments using order numbers and user IDs.

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Bright Sites to Retently

1

Order Created

Triggers when a new order is placed.
2

Order Updated

Triggers when an existing order is updated.
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Retently to Bright Sites

1

Cancel Order

Cancels an order by order number.
2

Get Order

Finds an order by its order number.
3

Find Orders

Searches for orders.
4

Update Order

Updates an order by order number.
5

Get User

Finds a user by their ID.
6

Get Shipments

Retrieves shipments for a given order number.

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