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8 Practical Customer Feedback Workflow Automation Ideas

Almost any business process improvement can be stripped down to a simple...

Greg Raileanu Feb 24, 2025 10 min read
8 Practical Customer Feedback Workflow Automation Ideas
An In-Depth Comparison of Product Reviews and NPS Surveys

An In-Depth Comparison of Product Reviews and NPS Surveys

Alex Bitca Feb 7, 2025 12 min read
What is Customer Effort Score (CES) & How to Measure It?

What is Customer Effort Score (CES) & How to Measure It?

Greg Raileanu Feb 4, 2025 14 min read

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TikTok SEO for Ecommerce Brands: Unlocking Organic Growth

TikTok SEO for Ecommerce Brands: Unlocking Organic Growth

Christina Sol Jan 28, 2025 17 min
The Link Between RFM & NPS in Ecommerce Growth

The Link Between RFM & NPS in Ecommerce Growth

Alex Bitca Jan 27, 2025 12 min
A Guide to Measuring Product-Market Fit with PMF Surveys

A Guide to Measuring Product-Market Fit with PMF Surveys

Alex Bitca Jan 23, 2025 10 min
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Why Net Promoter Score is an Ongoing Process (Not a One-Time Survey)

Why Net Promoter Score is an Ongoing Process (Not a One-Time Survey)

Alex Bitca Jan 21, 2025 7 min
A Comprehensive Guide to 5-Star Surveys

A Comprehensive Guide to 5-Star Surveys

Alex Bitca Jan 17, 2025 12 min
5 Must-Have CES Tools for Measuring Customer Effort & Satisfaction

5 Must-Have CES Tools for Measuring Customer Effort & Satisfaction

Christina Sol Jan 14, 2025 13 min