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CX Reports That Get Noticed: How to Create Actionable Insights for Stakeholders

Keeping customers happy isn’t just about responding to tickets or proces...

Christina Sol Mar 17, 2025 24 min read
CX Reports That Get Noticed: How to Create Actionable Insights for Stakeholders
Managing Customer Experience Like a Pro: Inside a CX Manager’s Daily Workflow

Managing Customer Experience Like a Pro: Inside a CX Manager’s Daily Workflow

Christina Sol Mar 11, 2025 17 min read
16 Unique Retently Features - Things That Only This CX Service Can Do

16 Unique Retently Features - Things That Only This CX Service Can Do

Greg Raileanu Feb 27, 2025 9 min read

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6 Actionable Strategies To Drive More Sales Using Net Promoter Score

6 Actionable Strategies To Drive More Sales Using Net Promoter Score

Alex Bitca Feb 26, 2025 7 min
8 Practical Customer Feedback Workflow Automation Ideas

8 Practical Customer Feedback Workflow Automation Ideas

Greg Raileanu Feb 24, 2025 10 min
An In-Depth Comparison of Product Reviews and NPS Surveys

An In-Depth Comparison of Product Reviews and NPS Surveys

Alex Bitca Feb 7, 2025 12 min
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What is Customer Effort Score (CES) & How to Measure It?

What is Customer Effort Score (CES) & How to Measure It?

Greg Raileanu Feb 4, 2025 14 min
TikTok SEO for Ecommerce Brands: Unlocking Organic Growth

TikTok SEO for Ecommerce Brands: Unlocking Organic Growth

Christina Sol Jan 28, 2025 17 min
The Link Between RFM & NPS in Ecommerce Growth

The Link Between RFM & NPS in Ecommerce Growth

Alex Bitca Jan 27, 2025 12 min