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Net Promoter System Imperfections

Over the last decade, Net Promoter Score® has gradually become the new s...

Alex Bitca Jul 9, 2024 10 min read
Net Promoter System Imperfections
NPS Campaign Strategies Explained: Ongoing, Period-Based and Touchpoint-Based Surveys

NPS Campaign Strategies Explained: Ongoing, Period-Based and Touchpoint-Based Surveys

Christina Sol Jul 8, 2024 14 min read
Unlock Honest Reviews with the Best Anonymous Feedback Tools

Unlock Honest Reviews with the Best Anonymous Feedback Tools

Christina Sol Jul 4, 2024 10 min read

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Top Open-Ended Questions Examples and Why They’re Effective

Top Open-Ended Questions Examples and Why They’re Effective

Christina Sol Jul 3, 2024 15 min
10 Essential Demographic Questions for Insightful Survey Results

10 Essential Demographic Questions for Insightful Survey Results

Christina Sol Jun 24, 2024 13 min
Top Mistakes to Dodge: How to Spot Bad Survey Questions & Improve Your Data

Top Mistakes to Dodge: How to Spot Bad Survey Questions & Improve Your Data

Christina Sol Jun 17, 2024 15 min
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How to Incorporate NPS Feedback into Your Product Roadmap

How to Incorporate NPS Feedback into Your Product Roadmap

Alex Bitca Jun 6, 2024 8 min
Why Your Next Employee Should Be a Customer Success Manager

Why Your Next Employee Should Be a Customer Success Manager

Alex Bitca May 31, 2024 7 min
Is Your Net Promoter Score Biased?

Is Your Net Promoter Score Biased?

Alex Bitca May 21, 2024 7 min