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Net Promoter Score
NPS Benchmarks
Customer Success
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The Promoter's Blueprint: What Sets Them Apart
According to research by McKinsey & Company, anywhere between 20% to...
Christina Sol
Feb 10, 2023
5 min read
How Airlines Use NPS to Improve Their Customer Satisfaction Ratings
Alex Bitca
Feb 1, 2023
11 min read
iOS 14.5: The New Frontier of Ecommerce Retention
Alex Bitca
Jan 26, 2023
8 min read
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A Guide to Measuring Product-Market Fit with PMF Surveys
Alex Bitca
Jan 19, 2023
9 min
Should You Use NPS For Your Exit Survey?
Alex Bitca
Nov 15, 2022
6 min
NPS vs. Social Media For Market Research
Alex Bitca
Aug 30, 2022
5 min
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Net Promoter Score for Ecommerce: 9 tips & tricks
Alex Bitca
Aug 23, 2022
8 min
How to Turn NPS Feedback Into Reviews, Recommendations and Referrals
Alex Bitca
Jun 29, 2022
7 min
The Reasons Behind Apple’s Customer Loyalty and High NPS
Greg Raileanu
Apr 1, 2022
13 min
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