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Introducing NPS2: The Next Generation NPS Methodology

With the advent of the Net Promoter Score®, capturing relevant feedback ...

Grigore Raileanu Jul 11, 2018 8 min read
Introducing NPS2: The Next Generation NPS Methodology
How to Incorporate NPS Feedback into Your Product Roadmap

How to Incorporate NPS Feedback into Your Product Roadmap

Alex Bitca May 10, 2018 5 min read
Implement NPS Surveys Into Your Customer Lifecycle Emails

Implement NPS Surveys Into Your Customer Lifecycle Emails

Alex Bitca Apr 19, 2018 5 min read

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Send Your Transactional Surveys Using Retently's Zapier Integration

Send Your Transactional Surveys Using Retently's Zapier Integration

Alex Bitca Jun 29, 2017 5 min
Is Your Net Promoter Score Biased?

Is Your Net Promoter Score Biased?

Alex Bitca Apr 11, 2017 4 min
Rackspace’s Strategies for Achieving the Highest NPS in the Industry

Rackspace’s Strategies for Achieving the Highest NPS in the Industry

Alex Bitca Mar 7, 2017 4 min
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Net Promoter Score for Website Visitors: Is it Worth it?

Net Promoter Score for Website Visitors: Is it Worth it?

Alex Bitca Jan 31, 2017 5 min
Net Promoter System Imperfections

Net Promoter System Imperfections

Alex Bitca Nov 30, 2016 8 min
How Mention Hacked NPS to Boost Customer Satisfaction (Case Study)

How Mention Hacked NPS to Boost Customer Satisfaction (Case Study)

Alex Bitca Oct 26, 2016 9 min