Blog on Net Promoter Score (NPS) and Customer Success - Page 8 of 8

How to Make an Amazing First Impression on Every Customer

Research shows that you have about seven seconds to form a...

by Alex July 14, 2016 5 min read

How to Make an Amazing First Impression on Every Customer

7 Reasons Why Customer Experience is the Next Competitive Battleground

7 Reasons Why Customer Experience is the Next Competitive Battleground

by Alex July 11, 2016 11 min read

Your Net Promoter Score is Irrelevant

Your Net Promoter Score is Irrelevant

by Grigore June 20, 2016 3 min read

6 Ways to Increase Your Customer Lifetime Value (CLV)

6 Ways to Increase Your Customer Lifetime Value (CLV)

by Alex May 18, 2016 6 min read

The Three Leading Causes of Customer Churn

The Three Leading Causes of Customer Churn

by Alex November 20, 2015 3 min read

Why Your next Employee Should Be a Customer Success Manager

Why Your next Employee Should Be a Customer Success Manager

by Alex October 7, 2015 3 min read

The Real Difference Between Customer Support and Customer Success

The Real Difference Between Customer Support and Customer Success

by Alex September 18, 2015 3 min read