Blog on Net Promoter Score (NPS) and Customer Success - Page 8 of 8

Net Promoter Score as an Ultimate Growth Hacking Metric

As a Customer Success Manager, Net Promoter Score® is the most...

by Alex July 27, 2016 5 min read

Net Promoter Score as an Ultimate Growth Hacking Metric

Net Promoter Score as an Ultimate Growth Hacking Metric

How to Make an Amazing First Impression on Every Customer

How to Make an Amazing First Impression on Every Customer

by Alex July 14, 2016 5 min read

How to Make an Amazing First Impression on Every Customer

7 Reasons Why Customer Experience is the Next Competitive Battleground

7 Reasons Why Customer Experience is the Next Competitive Battleground

by Alex July 11, 2016 11 min read

7 Reasons Why Customer Experience is the Next Competitive Battleground

Your Net Promoter Score is Irrelevant

Your Net Promoter Score is Irrelevant

by Grigore June 20, 2016 3 min read

Your Net Promoter Score is Irrelevant

The Three Leading Causes of Customer Churn

The Three Leading Causes of Customer Churn

by Alex November 20, 2015 3 min read

The Three Leading Causes of Customer Churn

Why Your next Employee Should Be a Customer Success Manager

Why Your next Employee Should Be a Customer Success Manager

by Alex October 7, 2015 3 min read

Why Your next Employee Should Be a Customer Success Manager

The Real Difference Between Customer Support and Customer Success

The Real Difference Between Customer Support and Customer Success

by Alex September 18, 2015 3 min read

The Real Difference Between Customer Support and Customer Success