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How Amazon maintains an impressive NPS

From its humble beginnings as an online bookseller, Amazon has grown to ...

Alex Bitca Oct 18, 2022 6 min read
How Amazon maintains an impressive NPS
9 Practical Tips for an Effective NPS Data Analysis and Reporting

9 Practical Tips for an Effective NPS Data Analysis and Reporting

Alex Bitca Sep 22, 2022 7 min read
The Difference Between Transactional and Relationship NPS (Updated)

The Difference Between Transactional and Relationship NPS (Updated)

Alex Bitca Aug 31, 2022 7 min read

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NPS vs. Social Media For Market Research

NPS vs. Social Media For Market Research

Alex Bitca Aug 30, 2022 5 min
Net Promoter Score for Ecommerce: 9 tips & tricks

Net Promoter Score for Ecommerce: 9 tips & tricks

Alex Bitca Aug 23, 2022 8 min
How to Turn NPS Feedback Into Reviews, Recommendations and Referrals

How to Turn NPS Feedback Into Reviews, Recommendations and Referrals

Alex Bitca Jun 29, 2022 7 min
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Closing the Customer Feedback Loop: Turn Insights into Action

Closing the Customer Feedback Loop: Turn Insights into Action

Greg Raileanu Jun 9, 2022 10 min
Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Alex Bitca May 25, 2022 8 min
14 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

14 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

Alex Bitca May 5, 2022 19 min