Platform
experiences
Customer Experience
Build loyalty and lasting relationships across the entire customer journey
Product Experience
Combine feedback with product analytics, build products that customers love
analytics
Feedback Analytics
Extract meaningful insights from customer feedback using text and sentiment analysis
Integrations
b2b
Salesforce
Hubspot
Pipedrive
Intercom
Chargebee
Zendesk
Freshdesk
Segment
Slack
Make
Zapier
See all integrations →
ecommerce
Shopify
Salesforce
Gorgias
Zendesk
Freshdesk
Klaviyo
Segment
Slack
Alloy Automation
Zapier
Solutions
FOR B2B
Software & SaaS
Technology & Services
Consulting
Digital Agency
Logistics & Transport
FOR B2C
Ecommerce & Retail
Financial Services
Insurance
Healthcare
Telecom & Media
Customers
Pricing
Resources
Blog
NPS Benchmarks (2024)
CSAT Benchmarks (2024)
Sign in
Sign In
Free Trial
Net Promoter Score
NPS Benchmarks
Customer Success
SaaS
eCommerce
A Comprehensive Guide to 5-Star Surveys
There is nothing more important for a business than understanding the le...
Alex Bitca
Mar 3, 2023
10 min read
The Link Between RFM & NPS in Ecommerce Growth
Alex Bitca
Feb 21, 2023
11 min read
The Promoter's Blueprint: What Sets Them Apart
Christina Sol
Feb 10, 2023
5 min read
Try Retently 7 days for free
Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.
Start Free Trial
Book a Demo
How Airlines Use NPS to Improve Their Customer Satisfaction Ratings
Alex Bitca
Feb 1, 2023
11 min
iOS 14.5: The New Frontier of Ecommerce Retention
Alex Bitca
Jan 26, 2023
8 min
A Guide to Measuring Product-Market Fit with PMF Surveys
Alex Bitca
Jan 19, 2023
9 min
Subscribe to our newsletter and stay updated
Subscribe
Who Should B2B Companies Survey: Key Contacts or Product Users?
Alex Bitca
Dec 22, 2022
4 min
How to Connect With Passives and Turn Them Into Promoters
Alex Bitca
Dec 6, 2022
7 min
Should You Use NPS For Your Exit Survey?
Alex Bitca
Nov 15, 2022
6 min
1
…
5
6
7
…
10