Integrate Zenvia Conversion with Retently
Trigger NPS/CSAT surveys after customer interactions via WhatsApp, sync customer communication history and profiles with Retently, and use survey feedback to enhance communication strategies.
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About Zenvia Conversion
Zenvia Conversion provides tools for managing prospects and communications through various channels, including WhatsApp. It enables users to track interactions and set reminders.
Zenvia Conversion to Retently
Prospect Archived
Triggers when a prospect is archived.Unsuccessful Call
Triggers when a call to a prospect is unsuccessful.Prospect Edited
Triggers when a prospect is edited.Reminder Set
Triggers when a prospect reminder is set.Visit Logged
Triggers when a prospect visit is logged.Prospect Transferred
Triggers when a prospect is transferred to an agent or group.WhatsApp Message Sent
Triggers when the business sends a WhatsApp message.Successful Call
Triggers when a call to a prospect is successful.Custom Event Raised
Triggers when a custom event is posted from a custom App.Prospect Created
Triggers when a new prospect is created. Leads that are merged into existing prospects won’t trigger this.Sale Loaded (Accepted Quote)
Triggers when a quote sale is loaded.New Note
Triggers when a Note is left on a prospect.WhatsApp Message Received
Triggers when the business receives a WhatsApp message.Retently to Zenvia Conversion
Create Lead
Creates a new Lead.Close Contact
Closes a contact with the defined close reason.Send Message Template
Sends a Message Template from any communication channel listed.
Alex Bitca
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