Integrate Viral Loops with Retently

Trigger NPS/CSAT surveys after a referral campaign ends to gather feedback on the referral experience, sync participant data to update customer profiles in Retently, and use feedback scores to optimize referral strategies and improve customer satisfaction.

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About Viral Loops

Viral Loops is a referral marketing platform that enables the management of campaigns, participant tracking, and monitoring of referral activities.

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Viral Loops to Retently

1

New Conversion

Triggers when a participant from your campaign is converted.
2

Milestone Reached

Triggers when a participant reaches a milestone.
3

New Referral Count

Triggers when the referral count of a participant changes.
4

New Conversion Count

Triggers when the conversion count of a participant changes.
5

New Participant

Triggers when a new participant is added to your campaign.
6

Reward Redeemed

Triggers when a reward is redeemed via the Campaign Dashboard or the API.
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Retently to Viral Loops

1

Add Participant

Adds a participant to your campaign.
2

Get Participant's Referrer

Gets the referrer of a participant.
3

Convert Participant

Converts an existing participant in your campaign.

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