Integrate Upzelo with Retently

Trigger NPS/CSAT surveys after subscription cancellations or reactivations to gather feedback on customer retention strategies, sync customer subscription status with Retently to maintain updated profiles, and use survey responses to improve retention tactics.

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About Upzelo

Monitors subscription management processes including cancellations, reactivations, and saved subscriptions to improve user retention.

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Upzelo to Retently

1

Subscription Cancel Abandoned

Triggers when a user started a subscription cancellation process, but did not complete the process for over an hour.
2

Subscription Cancel Restarted

Triggers when a user restarts a subscription cancellation process.
3

Subscription Reactivated

Triggers when a user's subscription is reactivated.
4

Subscription Cancelled

Triggers when a user cancels a subscription.
5

Subscription Cancel Started

Triggers when a user starts a subscription cancellation process.
6

Subscription Saved

Triggers when a user is saved from cancelling a subscription.
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Retently to Upzelo

We don't have any triggers yet for Upzelo, but we're working on it!

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