Integrate Syncro with Retently

Trigger NPS/CSAT surveys after support ticket resolutions or financial transactions, sync customer profiles and interaction history to enhance customer experience management, and use feedback scores to improve service quality and customer satisfaction.

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About Syncro

Syncro is a platform for managing customer relationships, payments, and support tickets within a service-based business. It provides functionality for creating, updating, and tracking various customer interactions and financial transactions.

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Syncro to Retently

1

New Customer

Triggers when you create a customer.
2

New Payment

Triggers when a payment is made.
3

New Ticket

Triggers when a Ticket is created.
4

Ticket Status Changed

Triggers when a Ticket status is changed.
5

New Invoice

Triggers when a new invoice is created.
6

New RMM Alert

Triggers when an RMM Alert is created.
7

Ticket Resolved

Triggers when a Ticket is marked 'Resolved'.
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Retently to Syncro

1

Create Contact

Creates a Contact.
2

Create Estimate

Creates an Estimate.
3

Create Ticket

Creates a Ticket in your Syncro account.
4

Log Call

Creates a Call Log in your Syncro account.
5

Update Customer

Updates a Customer.
6

Find Customer

Finds an existing customer.
7

Create Appointment

Creates an Appointment.
8

Create Customer

Creates a Customer in your Syncro account.
9

Create Lead

Creates a Lead in your Syncro account.
10

Create Ticket Timer Entry

Creates a Ticket Timer Entry.
11

Update Contact

Updates a Contact.
12

Update Ticket

Updates a Ticket.

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