Integrate Superchat with Retently

Trigger NPS/CSAT surveys after customer support interactions or marketing engagements, sync customer communication history and preferences, and utilize feedback scores to enhance customer support strategies.

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About Superchat

Superchat is a messaging platform that combines communication channels for customer support and messenger marketing.

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Superchat to Retently

1

Contact Created

Triggers when a new contact is created
2

New Inbound Message

Triggers when a new message is received
3

Note Created

Triggers when a new note is created
4

Contact Updated

Triggers when a contact is modified
5

Message Sending Failed

Triggers when sending an outbound message failed
6

New Outbound Message

Triggers when a new message is sent
RetentlySuperchat logo

Retently to Superchat

1

Add Contact to Contact List

Adds a contact to a contact list
2

Create Note

Creates a note in a conversation.
3

Send Message

Sends a message.
4

Update Contact

Updates an existing contact.
5

Update Conversation Inbox

Updates the inbox of a conversation.
6

Update Conversation Status

Updates the status of a conversation.
7

Find a Contact

Searches for a contact.
8

Create Contact

Creates a new contact
9

Send Email

Sends an email.
10

Send WhatsApp Template

Sends a WhatsApp template.
11

Update Conversation Assignees

Updates the assignees of a conversation.
12

Update Conversation Labels

Updates the labels of a conversation.
13

Upload File

Uploads a file to your account.
14

Find a File

Searches for a file.

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