Integrate Solo with Retently

Sync customer profiles between Solo and Retently to ensure up-to-date information, trigger NPS/CSAT surveys after contract completions or significant customer interactions, and use feedback scores to improve customer relationship management strategies.

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About Solo

Solo is a system for managing customers, proposals, and contracts. It allows users to create and update customer information, manage appointments, and handle contracts.

Solo logoRetently

Solo to Retently

1

Appointment Set

Triggers when an appointment is set for the customer
2

Contract Sent

Triggers when the contract is sent on a customer
3

Credit Ran

Triggers when credit is ran on a proposal
4

Customer Created

Triggers when a new customer is created
5

Proposal Requested

Triggers when a proposal is requested on a customer.
6

Proposal Selected

Triggers when a customer selects a proposal for their contract.
7

Proposal Sold

Triggers when a proposal is marked as sold on the customer.
8

Contract Requested

Triggers when a contract is requested for a customer
9

Contract Signed

Triggers when the contract is signed
10

Customer Updated

Triggers when customer is updated
11

Customer Status Changed

Triggers when a customer's status changes
12

Proposal Saved

Triggers when a proposal is saved.
13

Proposal Sent

Triggers when a proposal is sent to a customer.
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Retently to Solo

1

Create User

Creates a user in Solo's system.
2

Get Proposal

Gets a proposal's detailed information
3

Update User

Updates a user in Solo's system.
4

Get AHJs

Gets AHJs in Solo's system.
5

Get CAD Rails

Gets CAD rails that exist in Solo's system.
6

Get Company

Gets company information by id.
7

Get Company Inverters

Gets a company's inverters.
8

Get Company Users

Gets users that belong to a company.
9

Get Utility Companies

Gets utilities that exist in Solo.
10

Create Customer

Creates a customer
11

Get Customer Proposals

Gets a customer's basic proposal information.
12

Update Customer

Updates a customer
13

Get Customers

Gets customers based on the company id, and filters you pass in.
14

Get CAD Attachments

Gets CAD attachments.
15

Get Companies

Gets a list of companies you have access to.
16

Get Company Installers

Gets a company's installers
17

Get Company Modules

Gets a company's modules/solar panels
18

Get Timezones

Gets all timezones that exist in Solo's system.

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