Integrate Shopline with Retently

Trigger NPS/CSAT surveys after customers make purchases or interact with customer service, sync customer profiles and purchase history to enhance personalized marketing and service strategies, and utilize feedback scores to improve customer experience and retention.

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About Shopline

Shopline is an e-commerce platform that enables users to create and manage online stores. It offers tools for order management, customer management, and product management.

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Shopline to Retently

1

New Cancelled Order

Triggers when an order is cancelled.
2

New Order

Triggers when a new order is added to your Shopline account.
3

Updated Customer

Triggers when a customer's information is updated.
4

New Customer

Triggers when a new customer is added to your Shopline account.
5

New Product

Triggers when a new product is added to your Shopline account.
6

Updated Order

Triggers when an order is updated.
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Retently to Shopline

1

Create Customer

Creates a new customer.
2

Create Product

Creates a new product.
3

Update Customer

Updates an existing customer.
4

Update Product

Updates an existing product.
5

Find Customer by Email

Finds a customer by email. Optionally, create a customer if none are found.
6

Find Product Variant by Title

Finds a product variant by title. Optionally, create a variant if none are found.
7

Find or Create Products

Finds a product by title. Optionally, create a product if none are found.
8

Create Order

Creates a new order.
9

Create Product Variant

Creates a new product variant.
10

Update Inventory Quantity

Updates the quantity of an existing product variant.
11

Update Product Variant

Updates an existing product variant.
12

Find Product by Title

Finds a product by title. Optionally, create a product if none are found.
13

Find or Create Customers

Finds a customer by email. Optionally, create a customer if none are found.
14

Find or Create Product Variant

Finds a product variant by title. Optionally, create a variant if none are found.

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