Integrate Pupsai with Retently

Trigger NPS/CSAT surveys after significant customer interactions such as new product announcements or service updates, sync customer interaction data to Retently for comprehensive feedback analysis, and use survey responses to refine FAQs and canned messages.

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About Pupsai

Pupsai offers functionalities for managing customer interactions, allowing users to create frequently asked questions, canned messages, and new products or services.

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Pupsai to Retently

1

New Form Response

Triggers when a new response is received from a form.
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Retently to Pupsai

1

Create Frequently Asked Question

Creates a frequently asked question in Pupsai for virtual assistants to respond to customer queries.
2

Create Canned Message

Adds a canned message for teams to reuse frequent responses in chats with customers.
3

Create Product or Service

Adds a new product or service for Pupsai to share and sell to customers.

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