Integrate Outseta with Retently

Sync customer profiles between Outseta and Retently to ensure up-to-date contact information, trigger NPS/CSAT surveys after significant customer interactions like subscription updates or support ticket resolutions, and use survey feedback to enhance customer success strategies.

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About Outseta

Outseta provides a technology stack for early stage SaaS companies, including CRM, subscription billing and management, and customer success tools for communication and support.

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Outseta to Retently

1

Account Subscription Started

Triggers when a new subscription starts for an account
2

Person Deleted

Triggers when a person is deleted
3

Chat Request Added

Triggers when a new chat is received
4

Person Added

Triggers when a new person is created
5

Deal Updated

Triggers when a deal is updated.
6

Account Deleted

Triggers when an account is deleted
7

Account Added

Triggers when a new account is created
8

Deal Added

Triggers when a new deal is created
9

Account Updated

Triggers when an account is updated
10

Person Updated

Triggers when a person is updated.
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Retently to Outseta

1

Add Account

Creates an account with an existing or new user and specifies a subscription.
2

Add Deal

Creates a deal and optionally associates it with an account or a person.
3

Cancel Subscription

Cancels the current subscription on an account in the Outseta CRM.
4

Subscribe to Email List

Adds a person's email address to a mailing list.
5

Update Deal

Updates a deal.
6

Retrieve Person

Retrieves a person record using an email address as the lookup.
7

Add Custom Activity

Creates a custom activity in the Outseta CRM.
8

Add Person

Creates a person in the Outseta CRM.
9

Retrieve Account

Retrieves an account record using its UID as the lookup.
10

Update Account

Updates an account in the Outseta CRM.
11

Update Person

Updates a person in the Outseta CRM.
12

Find or Add Person

Retrieves a person record using an email address as the lookup.

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