Integrate Orbit with Retently

Trigger NPS/CSAT surveys after significant member activities or interactions, sync member profiles and activity data with Retently to maintain up-to-date customer insights, and utilize feedback scores to improve member engagement strategies.

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About Orbit

Orbit is a platform designed for managing members and their activities within a workspace. It allows the creation, updating, and retrieval of member profiles and activities, facilitating member engagement and interaction.

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Orbit to Retently

1

New Activity

Triggers when a new activity is created in Orbit.
2

New Member

Triggers when a new member is created in your workspace.
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Retently to Orbit

1

Add an Identity to a Member

Adds an Identity on another platform to an Orbit Member profile.
2

Create a Member

Adds a new member to your Orbit workspace without an associated activity.
3

Create a Submission to a Program

Creates a new submission to a program in your Orbit workspace.
4

Get a Member by Orbit ID

Retrieves a Member in a Workspace using their member ID or slug.
5

Create Activity

Saves an activity to a Member profile in Orbit. If the Member profile does not exist, it will be created.
6

Create a Member Note

Creates a new note for a member in your Orbit workspace. If the member cannot be found, a new member is created.
7

Update Member

Updates a Member's profile in your Orbit workspace.
8

Get a Member by Identity

Finds a member in your Orbit workspace using their email address or social media username.

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