Integrate OneLocal LocalContacts with Retently

Sync customer contact details between OneLocal LocalContacts and Retently to automate the sending of NPS/CSAT surveys based on updated contact information, ensuring surveys reach the correct recipients and improving response rates.

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About OneLocal LocalContacts

Monitors and manages contacts by creating, updating, and searching for contacts based on specific identifiers such as email or phone.

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OneLocal LocalContacts to Retently

1

Contact Created

Triggers when a new contact is added.
2

Contact Updated

Triggers when a chosen field is updated on any existing contact.
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Retently to OneLocal LocalContacts

1

Create or Update Contact

Creates a new contact or updates a contact that matches an external/contact ID.
2

Find or Create Contact

Searches for a contact by email, phone, or external/contact ID.
3

Find or Create Contact

Searches for a contact by email, phone, or external/contact ID.

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