Integrate Omnivery with Retently

Use Omnivery to send NPS/CSAT surveys and track their engagement metrics, validate customer email addresses before sending surveys, and automate follow-up emails based on survey responses or score updates.

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About Omnivery

Omnivery provides email messaging services, facilitating actions such as sending emails and validating addresses, while allowing for tracking interactions such as opens, clicks, and bounces.

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Omnivery to Retently

1

Message Clicked

Triggers when a link in a message is clicked on by the recipient
2

Message Delivered

Triggers when a message is delivered to the recipient
3

Message Opened

Triggers when a message is opened by the recipient
4

Recipient Unsubscribed

Triggers when a recipient unsubscribes from the message
5

Recipient Complained

Triggers when a recipient reports a message as spam
6

Message Bounced (Hard)

Triggers when a message delivery results in hard-bounce (temporary failure)
7

Message Bounced (Soft)

Triggers when a message delivery results in soft-bounce (temporary failure)
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Retently to Omnivery

1

Send Email

Sends an email message.
2

Validate Email

Validates an email address format, existence, and associated risks.
3

Parse Email

Parses an input string and returns a well-formed array of valid and unparseable emails
4

Suppress Email

Adds a recipient to a suppression list.

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