Integrate Connect 365 with Retently

Trigger NPS/CSAT surveys after significant email interactions, sync contact profiles and tags with Retently, and automate follow-up emails based on survey feedback to enhance customer engagement strategies.

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About Connect 365

Connect 365 is a platform that facilitates email communication by allowing users to manage contacts, send messages, and track interactions. Users can add or remove tags from contacts and automate follow-ups based on message activity.

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Connect 365 to Retently

1

New Message Bounced

Triggers when a message you tried to send has bounced.
2

New Message Replied

Triggers when a connection replies to your message for the first time.
3

New Message Opened

Triggers when a new message is opened for the first time.
4

New Message Sent

Triggers when a new message has been sent.
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Retently to Connect 365

1

Add a Contact

Adds this contact to your Connect 365 account contacts list.
2

Remove Tag From Contact

Removes the tag from an existing contact in your Connect 365 connections.
3

Add Tag to Existing Contact

Adds a tag to an existing contact in your Connect 365 account connections.
4

Unsubscribe Contact

Unsubscribes this contact from all campaigns.

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