Integrate Moxie with Retently

Integrate Moxie to trigger NPS/CSAT surveys after project completion or client meetings, sync client profiles to keep feedback data updated, and use survey responses to enhance client relationship strategies.

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About Moxie

Moxie is a digital workspace that provides tools for managing and growing a freelancing business, including project management and client relations.

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Moxie to Retently

1

Agreement Sent

Triggers when a proposal is sent either via link or email.
2

Agreement Viewed

Triggers when a user views the proposal.
3

Client Deleted

Triggers when a client record is deleted in Moxie.
4

Task Created

Triggers when a Project Task is created.
5

Task Updated

Triggers when a Project Task is updated.
6

Form Completed

Triggers when a form is completed.
7

Meeting Cancelled

Triggers when a meeting is cancelled.
8

Meeting Updated

Triggers when a meeting is updated or rescheduled.
9

Opportunity Deleted

Triggers when a pipeline opportunity is deleted.
10

Payment Received

Triggers when a payment is received either via Stripe or manual entry.
11

Project Created

Triggers when a new project is created in Moxie.
12

Proposal Sent

Triggers when a proposal is sent either via link or email.
13

Proposal Viewed

Triggers when a user views the proposal.
14

Ticket Comment

Triggers when a comment is created on a ticket.
15

Ticket Deleted

Triggers when a support ticket is deleted.
16

Time Worked Created

Triggers when a new time worked entry is created.
17

Time Worked Updated

Triggers when a time worked entry has been updated.
18

Agreement Signed

Triggers when an agreement is accepted and signed with e-signature.
19

Client Created

Triggers when a new client is created in Moxie.
20

Client Updated

Triggers when a client record is updated in Moxie.
21

Task Deleted

Triggers when a Project Task is deleted.
22

Task Approval

Triggers when a new Deliverable is ready for client approval.
23

Invoice Sent

Triggers when an invoice is sent in Moxie.
24

Meeting Scheduled

Triggers when a new meeting is scheduled.
25

Opportunity Created

Triggers when a pipeline opportunity is created.
26

Opportunity Updated

Triggers when a pipeline opportunity is updated.
27

Project Completed

Triggers when a project is set to 'complete' in Moxie.
28

Project Updated

Triggers when the settings for a project are updated.
29

Proposal Signed

Triggers when a proposal is accepted and signed with e-signature.
30

Ticket Closed

Triggers when a support ticket is closed.
31

Ticket Created

Triggers when a new support ticket is created.
32

Ticket Updated

Triggers when a support ticket is updated.
33

Time Worked Deleted

Triggers when a time worked record is deleted.
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Retently to Moxie

1

Approve Task

Approves a task and moves it from the Client Approval status to the next status in the Kanban.
2

Create & Optionally Send Invoice

Creates an invoice for a client and optionally sends it via Hectic Mail.
3

Create or Update Calendar Event

Creates or updates a calendar event in Moxie.
4

Create Task

Creates a task in the project management system.
5

Create Ticket Comment

Adds a comment (public or private) to an existing ticket.
6

Delete Calendar Event

Deletes a calendar event in Moxie by the external ID.
7

Create Form Submission

Creates a new form submission and adds the record to the inquiry section of SalesPipeline.
8

Apply Payment

Applies payment to an open invoice.
9

Create Client

Creates a new client record in Hectic.
10

Create Opportunity

Creates a new pipeline opportunity.
11

Create Project

Creates a project and optionally uses a template.
12

Create Ticket

Creates a Ticket for a client and contact.
13

Create Time Worked

Creates a time worked entry.
14

Create Expense

Creates a new expense record in the Hectic accounting system.
15

Find a Client

Finds a client by either name or contact email address.

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