Integrate Memberful with Retently

Trigger NPS/CSAT surveys after membership purchases or renewals, sync customer membership data and preferences, and use feedback scores to improve membership offerings and customer retention strategies.

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About Memberful

Memberful provides tools for selling memberships, including managing members and handling subscription services.

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Memberful to Retently

1

Custom Fields Updated

Triggers when a member updates their custom fields.
2

New Member

Triggers when a new member account is created.
3

Order Purchased

Triggers when a member completes an order or when staff manually adds a new order. Not sent for subscription renewal orders.
4

Subscription Reactivated

Triggers when a member's suspended order is marked completed and the subscription becomes active again.
5

Subscription Deactivated

Triggers when a member's subscription is suspended, expires, or becomes inactive.
6

Subscription Renewed

Triggers when a member's subscription is renewed.
7

Tax ID Updated

Triggers when a member adds, changes, or removes their tax ID.
8

Member Deleted

Triggers when a member is deleted.
9

Member Updated

Triggers when a member's profile information is updated.
10

Order Refunded

Triggers when an order is refunded.
11

Subscription Created

Triggers when a member's subscription is created.
12

Subscription Deleted

Triggers when a member's subscription is deleted.
13

Subscription Updated

Triggers when a member's subscription is updated.
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Retently to Memberful

We don't have any triggers yet for Memberful, but we're working on it!

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