Integrate Manychat with Retently

Trigger NPS/CSAT surveys after customer interactions via Messenger, sync customer profiles and engagement data with Retently, and use survey responses to tailor marketing messages and improve customer support strategies.

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About Manychat

Manychat is a Messenger marketing platform that allows users to create Facebook Messenger bots for marketing, sales, and support. It includes tools for audience growth and message automation.

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Manychat to Retently

1

Chat Opened

Triggers when a chat is opened with a user.
2

New Order Paid

Triggers when a user has purchased an order.
3

New or Updated Custom Field

Triggers when you add/update a selected custom field on a user.
4

New Trigger a Zap Event

Triggers when your bot sends the Trigger a Zap event.
5

New Subscriber

Triggers when a user subscribes to your page.
6

New Tagged User

Triggers when a new tag is added to a user.
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Retently to Manychat

1

Add Tag to User

Adds a tag to a user.
2

Remove Tag From User

Removes a tag from a user.
3

Send Content to User

Sends content to a user.
4

Set Custom Field

Adds or updates a custom field value for a user.
5

Unsubscribe User From Sequence

Unsubscribes a user from a sequence.
6

Find User by Custom Field

Finds a user by custom field.
7

Find User by Name

Finds a user by name.
8

Create Subscriber

Creates a Unified or WhatsApp subscriber.
9

Send Dynamic Message to User

Sends a dynamic message to a user.
10

Send Text Message to User

Sends a message to a user.
11

Subscribe User to Sequence

Subscribes an existing ManyChat Subscriber to a Sequence.
12

Find Order by ID

Finds an order by ID.
13

Find User by ID

Finds a user by ID.

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