Integrate Loopy Loyalty with Retently

Trigger NPS/CSAT surveys after reward redemptions or new enrollments, sync customer loyalty profiles with Retently to personalize survey content, and use feedback scores to adjust loyalty program offerings.

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About Loopy Loyalty

Loopy Loyalty provides functionality for managing loyalty card programs, allowing customer enrollment, reward redemption, and stamp addition.

Loopy Loyalty logoRetently

Loopy Loyalty to Retently

1

New Enrollment

Triggers when a customer enrolls into a loyalty card program.
2

Reward Redeemed

Triggers every time a reward is redeemed.
3

Stamp(s) Added

Triggers every time a stamp is added.
4

Reward Forfeited

Triggers every time a reward is forfeited by deducting stamps.
5

Reward Earned

Triggers every time a reward is earned.
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Retently to Loopy Loyalty

1

Add Stamp(s)

Adds stamp(s) to a customer's card.
2

Send Push Messages

Sends messages to all holders of the card.
3

Send Individual Push Message

Sends message to individual card holder.
4

Redeem Reward With Unique Id

Redeems a reward from a customer's card with the customer's unique id.
5

Find a Customer by Unique Id

Finds a customer by Unique Id.
6

Enroll Customer

Adds a customer to your program.
7

List Cards

Lists all the cards for campaign with ID. Select true on count to return only the count instead of the matching records.
8

Redeem Reward

Redeems a reward from a customer's card.
9

Add Stamp(s) With Unique Id

Adds stamp(s) to a customer's card with customer's unique id.
10

Find a Customer

Finds a customer by ID.

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