Integrate KonnektiveCRM with Retently

Trigger NPS/CSAT surveys after order creation or significant customer interactions, sync customer profiles to keep contact information and preferences updated, and use survey feedback to improve customer service strategies.

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About KonnektiveCRM

KonnektiveCRM is a customer relationship management tool that assists businesses in managing their customer interactions and transactions efficiently, including support for order creation and customer tracking.

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KonnektiveCRM to Retently

1

New Customer

Triggers when a new customer is created.
2

New Transaction

Triggers when a new transaction is created.
3

New Order

Triggers when a new order is created. If QA is active, the order must be approved before the sale will trigger.
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Retently to KonnektiveCRM

1

Create a Complete Order (With Line Item Support)

Creates a complete order with line support.
2

Create Partial Order

Creates new leads.
3

Create a Complete Order

Creates a complete order for a customer.

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