Integrate iNCOM USA with Retently

Sync lead information with Retently to keep customer profiles updated, trigger NPS/CSAT surveys after significant lead interactions, and use survey feedback to enhance lead management strategies.

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About iNCOM USA

Facilitates lead management by tracking new leads and their activities. Allows creating and updating leads within the CRM.

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iNCOM USA to Retently

1

New Lead

Triggers when a new lead or contact is created.
2

Existing Lead Activity

Triggers when an existing lead or contact takes new action on the website.
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Retently to iNCOM USA

1

Create/Update Lead

Creates a new lead if the contact email is not in the CRM. Updates a contact if it is already in the CRM.

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