Integrate GymMaster with Retently

Trigger NPS/CSAT surveys after membership renewals or class bookings, sync customer profiles to keep contact information updated, and use feedback scores to improve customer service and retention strategies.

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About GymMaster

GymMaster is a membership management system designed to help fitness clubs manage their operations, including member bookings and membership renewals.

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GymMaster to Retently

1

Approaching Service Booking

Triggers on the day of a service booking.
2

Canceled Membership

Triggers on a canceled membership.
3

Executed Task

Triggers on task activation.
4

Expired Membership Add-On

Triggers when a membership add-on expires, will not trigger when canceled.
5

New Class Booking

Triggers on a new class booking.
6

New Member

Triggers on a new member.
7

New Service Booking

Triggers on a new service booking.
8

New Prospect

Triggers on a new prospect.
9

Canceled Class Booking

Triggers on a canceled class booking.
10

Canceled Service Booking

Triggers on a canceled service booking.
11

Expired Membership

Triggers when a membership expires, will not trigger when canceled.
12

New Measurement

Triggers when a new measurement is made.
13

New Class Member Enrollment

Triggers when a member is booked into a class.
14

New Membership

Triggers when a new membership is added.
15

New Staff

Triggers on a new staff member.
16

New Visitor Entry

Triggers on a new visitor entry.
RetentlyGymMaster logo

Retently to GymMaster

1

Create Personal Booking for a Member

Creates a booking for a member.
2

Create Prospect Member

Creates a prospect member. Existing prospects will be reclassified as 'new' by task triggers.
3

Create Measurement for a Member

Creates a measurement for a member.

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