Integrate Goodcall with Retently

Trigger NPS/CSAT surveys after customer calls or interactions managed by Goodcall, sync customer interaction data and profiles with Retently, and use survey feedback to improve call handling and customer service strategies.

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About Goodcall

Goodcall is an AI-powered phone assistant that facilitates communication for businesses by managing calls and customer interactions, enhancing CRM integration.

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Goodcall to Retently

1

Customer Lookup

Triggers when a new call comes in and you want to look up the customer in your CRM.
2

Call Complete

Triggers when a call is completed.
3

Flow Complete

Triggers when flow is completed through a message taken, contact form, or custom form.
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Retently to Goodcall

1

Create Customer from Lookup

Creates a customer in Goodcall based on the phone number received from the customer lookup trigger.

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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