Integrate Flux with Retently

Sync customer profiles between Flux and Retently to ensure up-to-date contact information, trigger NPS/CSAT surveys based on significant interactions tracked in Flux, and use survey responses to enhance engagement analysis within Flux.

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About Flux

Flux is a platform that enables users to manage contacts, track interactions, and analyze engagement. It allows for creating, updating, and searching contacts, as well as monitoring audience changes and submissions.

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Flux to Retently

1

Complete Interaction

Triggers when an interaction is completed.
2

New Contact

Triggers when a new contact is created.
3

New Opt Out

Triggers when a contact opts out to email.
4

Update Contact

Triggers when the contact is updated.
5

New Answer

Triggers when a new answer is submitted.
6

New Opt In

Triggers when a contact opts in to email.
7

Update Audience

Triggers when the target audience of a contact is updated.
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Retently to Flux

1

Delete Contact

Deletes the given contact ID.
2

Update Contact

Updates the contact in Flux.
3

Search Contact

Searches for a contact and returns its data.
4

Create Contact

Creates a contact in Flux.
5

Get Contact

Gets the contact for a given ID.
6

Get Answers

Returns the answers of a Flow ID.

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