Integrate Flipdish with Retently

Trigger NPS/CSAT surveys after food orders are completed, sync customer profiles for better data management, and use feedback scores to improve menu offerings and customer service strategies.

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About Flipdish

Flipdish provides a platform for managing food orders and customer interactions. It supports order tracking, customer consent management, and menu updates.

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Flipdish to Retently

1

New App

Triggers when a new app is created.
2

Customer Consent Updated

Triggers when a customer consent is updated.
3

Customer Updated

Triggers when a customer is updated.
4

Order Accepted

Triggers when an order is accepted.
5

Order Delivery Tracking Updated

Triggers when an order delivery tracking is updated.
6

Order Rating Updated

Triggers when an order rating is updated.
7

Order Rejected

Triggers when an order is rejected.
8

Phone Call Ended

Triggers when a phone call ends.
9

Printer Assigned to Store

Triggers when a printer is assigned to a store.
10

Printer Turned On

Triggers when a printer is turned on.
11

Push Notification Scheduled

Triggers when a push notification is scheduled.
12

SMS Received

Triggers when an SMS is received.
13

Store Business Hours Override Created

Triggers when a store business hours override is created.
14

Store Created

Triggers when a new store is created.
15

New Store Group

Triggers when a new store group is created.
16

Store Opening Hours Updated

Triggers when store opening hours are updated.
17

Store Updated

Triggers when a store is updated.
18

User Created Password

Triggers when a user creates a password.
19

Voucher Deleted

Triggers when a voucher is deleted.
20

New Customer

Triggers when a new customer is created.
21

New Menu

Triggers when a new menu is created.
22

New Order

Triggers when a new order is created.
23

Order Dispatched

Triggers when an order is dispatched.
24

Order Refunded

Triggers when an order is refunded.
25

Order Tip Updated

Triggers when an order tip is updated.
26

Phone Call Started

Triggers when a phone call starts.
27

Printer Turned Off

Triggers when a printer is turned off.
28

Printer Unassigned From Store

Triggers when a printer is unassigned from a store.
29

New Push Notification

Triggers when a new push notification is created.
30

Store Address Updated

Triggers when a store address is updated.
31

Store Business Hours Override Deleted

Triggers when a store business hours override is deleted.
32

Store Deleted

Triggers when a store is deleted.
33

Store Kiosk Setting Updated

Triggers when a store kiosk setting is updated.
34

Store Pre-Order Config Updated

Triggers when store pre-order config is updated.
35

New User

Triggers when a new user is created.
36

New Voucher

Triggers when a new voucher is created.
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Retently to Flipdish

1

Accept an Order

Accepts a new order.
2

Refund an Order

Refunds an order.
3

Create Voucher (Lump Discount)

Creates a new lump discount voucher.
4

Create Business Hours Override for a Store

Creates a new business hours override for a store.
5

Mark Order as Dispatched

Marks an order as dispatched.
6

Reject an Order

Rejects an order.
7

Create Voucher (Percentage Discount)

Creates a new percentage discount voucher.

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