Integrate Fideltour with Retently
Trigger NPS/CSAT surveys after guest check-ins or check-outs, sync customer profiles and preferences between Fideltour and Retently, and use survey feedback to tailor marketing campaigns and improve guest services.
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About Fideltour
Fideltour is a CRM designed for hoteliers, allowing them to manage client relationships and segment audiences effectively. It facilitates contact management and movement data tracking.
Fideltour to Retently
Activate Audience Segment
Triggers when an audience segment has been activated.Add Contact to Audience Segment
Triggers when a contact has been added to an audience segment.Deactivate Audience Segment
Triggers when an audience segment is deactivated.Remove Contact From Audience Segment
Triggers when a contact has been removed from an audience segment.Retently to Fideltour
Create Contact
Creates a new contact in Fideltour.Update Contact
Updates the desired fields of a contact, requiring their ID in Fideltour.Get Contact List
Displays the contacts list of a client, based on the indicated filters, defaulting to the 10 most recent contacts.Get Contact by ID
Displays the contact information with the indicated ID.Get Movement by ID
Displays the movement data with the indicated ID.Create Movement
Creates a new movement in Fideltour.Update Movement
Updates the desired fields of a movement, requiring their ID in Fideltour.Get Contact by Email
Displays the contact information belonging to the indicated email.Get Movements List
Displays the movement list of a client, based on the indicated filters, defaulting to the 10 most recent movements.Get Segment Contacts
Finds the contacts in the segment using the ID provided.
Greg Raileanu
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