Integrate ConnectWise Manage with Retently NPS
Sync NPS scores with ConnectWise Manage and trigger NPS surveys from ConnectWise Manage with Retently NPS. With Retently NPS & ConnectWise Manage Integration, you can: send an NPS survey or add contact in Retently when a ticket is created or updated or create a new contact when an NPS score is received.
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ConnectWise Manage to Retently NPS
1
New/Updated Ticket
Send an NPS survey or add contact in Retently when a ticket is created or updated.
2
New/Updated Contact
Send an NPS survey or add contact in Retently when a contact is created or updated.
3
New/Updated Project
Send an NPS survey or add contact in Retently when a project is created or updated.Retently NPS to ConnectWise Manage
1
Create Contact
Create a new contact when an NPS score is received.
2
Update Company
Update an existing company when an NPS score is received.
3
Create Company
Create a new company when an NPS score is received.
4
Update Ticket
Update an existing ticket when an NPS score is received.
5
Create Ticket Note
Add new note to a ticket when an NPS score is received.
6
Create Ticket
Create a new service desk ticket when an NPS score is received.Similar integrations
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Get StartedUse API to create custom integrations
The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.
- Fetch your customers from Retently
- Get the NPS, CSAT, CES scores
- Receive the latest customer feedback
- Create and update customers in Retently
- Unsubscribe customers in Retently
- Send transactional surveys