Integrate Chatfuel with Retently

Trigger NPS/CSAT surveys after specific chatbot interactions, such as customer support inquiries or product information requests, and update customer profiles in Retently with chatbot interaction data to personalize survey outreach.

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About Chatfuel

Chatfuel is a platform for building chatbots. It allows users to manage subscribers, send messages, and update attributes within the chatbot interface.

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Chatfuel to Retently

1

Updated Subscriber Attribute

Triggers when a subscriber's attribute is updated.
2

Updated Subscriber Status

Triggers when a new subscriber joins your bot or an existing subscriber blocks it.
3

New Trigger of “Export via Zapier” Plugin

Triggers when a subscriber receives the “Export via Zapier” plugin in Chatfuel.
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Retently to Chatfuel

1

Send Text Message

Sends a text message to a subscriber.
2

Import Content via Zapier Plugin

Adds a new gallery card to the "Update Content via Zapier" plugin.
3

Update Subscriber Attributes

Updates subscriber attributes and/or sends a subscriber to a specific block in your bot.
4

Update Subscriber Entry Point

Updates subscriber attributes and sends a subscriber to a specific entry point in your bot.
5

Send Broadcast

Sends a broadcast to a subscriber segment.
6

Send Autoposting Broadcast

Sends an autoposting broadcast with a specific gallery card.
7

Update Sequence Subscription

Subscribes or unsubscribes a person to/from a specific sequence.
8

Send Subscriber to a Block

Sends a subscriber to a specific block in your bot.
9

Find a Subscriber

Searches for a subscriber.

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