Integrate Building Stack with Retently

Trigger NPS/CSAT surveys after resolving support tickets or inquiries, sync tenant and lead profiles with Retently to maintain updated customer data, and use survey responses to improve tenant management services.

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RetentlyBuilding Stack logo

About Building Stack

Handles inquiries, tickets, and lead management while providing functionalities for building and tenant management.

Building Stack logoRetently

Building Stack to Retently

1

Inquiry Is Updated

Triggers when an Inquiry is updated.
2

New Ticket

Triggers when a new ticket is created.
3

New Lead Is Created

Triggers when a new lead is created.
4

New Showing Is Created

Triggers when a new Showing is created.
5

Online Payment Funded

Triggers when an online rent payment is sent to buildings bank account.
6

Showing Is Updated

Triggers when an existing Showing is updated.
7

New Lease

Triggers when a new lease is created.
8

New Inquiry Is Created

Triggers when a new Inquiry is created.
9

New Lead Contact Is Created

Triggers when a new lead contact is created.
10

New Tenant Is Created

Triggers when a new tenant is created.
11

New Successful Online Payment

Triggers when a new online payment is processed successfully.
RetentlyBuilding Stack logo

Retently to Building Stack

1

Create Lead Contact

Creates a new lead contact.
2

Create Internal Ticket

Creates an internal employee only ticket.
3

Find Lead Contact

Finds a Lead Contact by its ID.
4

Get Lead Contact Summary

Gets a Lead Contacts summary info by its ID.
5

Find Building

Finds a building by ID.
6

Find Lease

Finds a lease by ID.
7

Find Unit

Finds unit by ID.
8

Create Inquiry

Creates a new lead inquiry.
9

Create Tenant

Creates a new tenant.
10

Create Tenant Ticket

Creates a tenant ticket.
11

Find Lead Contact IDs

Finds Lead Contact IDs by providing a search query.
12

Get Unit Listings

Gets a list of vacant units from listings section.
13

Find Employee

Finds employee by ID.
14

Find Tenant

Finds tenant by ID.
15

Find Vendor

Finds vendor by ID.

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