Integrate Smily with Retently

Trigger NPS/CSAT surveys after a booking is confirmed or a client interaction is logged, sync client profiles and booking history with Retently to maintain up-to-date customer data, and use feedback scores to improve service quality and client management strategies.

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About Smily

Smily integrates with booking and client management systems, allowing users to create, update, and search for bookings and clients, and manage inquiries.

Smily logoRetently

Smily to Retently

1

New and/or Updated and/or Canceled Booking

Triggers when a booking is created, updated, or canceled.
2

New and/or Updated Conversation

Triggers when a conversation is created or updated.
3

New and/or Updated Client

Triggers when a client is created or updated.
4

New Inquiry

Triggers when a new inquiry is created.
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Retently to Smily

1

Update Booking

Updates a booking.
2

Create Inquiry

Creates a new inquiry.
3

Find Client by Email

Searches for clients using their default email.
4

Create Client

Creates a new client.
5

Find Bookings by Dates

Searches for bookings within a specified time range.
6

Find or Create Client

Searches for clients or creates a new client if none is found.

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