Integrate Arbox with Retently

Integrate Arbox to automatically send NPS/CSAT surveys after class bookings or membership renewals, sync customer profiles to keep feedback data updated, and use survey responses to enhance customer service and improve business operations.

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About Arbox

Arbox is a management platform designed for fitness, wellness, teaching, and course businesses, enabling them to streamline operations and facilitate business growth.

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Arbox to Retently

1

New Client

Triggers when a new client is added to Arbox.
2

Cancelled Event

Triggers when an event is cancelled.
3

Confirm Entry From Waiting List

Triggers when a user should confirm entry from waiting list.
4

New Lead

Triggers when a new lead is created in Arbox.
5

Entrance

Triggers when a user enters (access control).
6

Has Waiver

Triggers when a user has a waiver.
7

Inactive User

Triggers when a user is inactive.
8

Lost Lead

Triggers when a lead is marked as lost.
9

Doesn't Have Medical Waiver

Triggers when a user doesn't have a medical waiver.
10

Renew Membership

Triggers when a client renews or creates a membership.
11

Update Lead Status

Triggers when a lead status is updated.
12

Amount of Sessions

Triggers when a client books a number of sessions.
13

Amount of Check Ins

Triggers when a client has a specific amount of check-ins.
14

Cancelled Membership

Triggers when a membership is cancelled.
15

Lead Converted to Client

Triggers when a lead is converted to a new client.
16

Credit Refusal

Triggers when a recurring payment is refused.
17

Entry From Waiting List

Triggers when a user enters a session from a waiting list.
18

Doesn't Have Waiver

Triggers when a user doesn't have a waiver.
19

Reminder in App Notification

Triggers when a user sets a reminder for a session.
20

Has Medical Waiver

Triggers when a user has a medical waiver.
21

Purchase

Triggers when an item is purchased from the app/site.
22

Trial Class

Triggers when a lead is booked to a trial class.
23

User Cancel Registration

Triggers when a user cancels registration.
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Retently to Arbox

1

Create New Client

Creates a new client in Arbox.
2

Create New Task

Adds a new task to Arbox.
3

Send Message to Client

Sends a push message, SMS, or email to a client via Arbox.
4

Book to Trial Class

Books a Lead to a Trial Class.
5

Search Client or Lead

Finds a client or lead in Arbox by email or user ID.
6

Cancel Trial Class Booking

Cancels a trial class booking.
7

Create New Lead

Adds a new lead to Arbox.
8

Create Purchase

Creates a new purchase for a client.
9

Send Message to a Lead

Sends a message to a lead or multiple leads.
10

Update Lead Status

Updates lead status in Arbox.
11

Search Schedule

Searches schedule by dates and location.

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