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Net Promoter Score for Ecommerce: 9 Tips & Tricks

As an ecommerce business, Net Promoter Score® might be the most powerful...

Alex Bitca Jul 29, 2024 11 min read
Net Promoter Score for Ecommerce: 9 Tips & Tricks
Who Should B2B Companies Survey: Key Contacts or Product Users?

Who Should B2B Companies Survey: Key Contacts or Product Users?

Alex Bitca Jul 26, 2024 5 min read
What is NPS? Understanding the Basics

What is NPS? Understanding the Basics

Greg Raileanu Jul 25, 2024 12 min read

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16 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

16 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

Alex Bitca Jul 24, 2024 21 min
The Three Leading Causes of Customer Churn

The Three Leading Causes of Customer Churn

Alex Bitca Jul 23, 2024 10 min
Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Alex Bitca Jul 22, 2024 12 min
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Closing the Customer Feedback Loop: Turn Insights into Action

Closing the Customer Feedback Loop: Turn Insights into Action

Greg Raileanu Jul 19, 2024 11 min
The Difference Between Transactional and Relationship NPS (Updated)

The Difference Between Transactional and Relationship NPS (Updated)

Alex Bitca Jul 18, 2024 9 min
How to Connect With Passives and Turn Them Into Promoters

How to Connect With Passives and Turn Them Into Promoters

Alex Bitca Jul 17, 2024 9 min